| Check if the site has a Frequently Asked Questions (FAQ) page: 321 (8.6%) |  |
| Check if the site has some sort of "About" page: 83 (2.2%) | |
| Both of the above: 714 (19.2%) | |
| Check if the site has some other place where your question might be answered: 21 (0.6%) | |
| All of the above: 1345 (36.2%) | |
| Try the above, then e-mail the site owner if you have no success: 695 (18.7%) | |
| E-mail the site owner and ask the question, without trying any of the above: 12 (0.3%) | |
| Put the question to a public discussion forum thread about the site: 32 (0.9%) | |
| Post the question in your blog/journal/twitter feed/etc.: 5 (0.1%) | |
| Just ponder the question without any expectation of it ever being answered: 489 (13.2%) | |
